values

excellent service

We smile and welcome people in; guest experience is at the heart of everything we do.

meaningful connections

We build collaborative relationships & strengthen existing ones with every interaction.

innovative experiences

We take action on big ideas and creative solutions to elevate the experience of our guests.

pride in accountability

We provide safe, clean, fun and sustainable spaces for our community.

social commitment

We are proud of our commitment to the region and to all who call Wood Buffalo home.

priorities

people

Develop and sustain the personnel and culture required for RRCWB to pursue its strategic plan, by advancing our human resource plans and practices.

stewardship

Develop the systems, culture and performance that form the basis of the careful and responsible management of the owner’s assets and delivers on owner expectations.

programs & services

Develop new or refined services that differentiate our service offering which contribute to, or maintain, memberships, program participation and new sustainable revenue streams.

community engagement

Develop the means and methods to attract and retain sponsors, engage our patrons and form collaborative partnerships with new or existing relationships, including but not limited to community groups, user groups, non-profit organizations and schools.